Hi I recently bought a fuchsia coloured linen mixed media tunic top. Information below...
GetHuman1843742's customer service issue with Jjill.com from December 2018
4 views | 30 similar | 0 following
Help with my Jjill.com issue
First: share to improve GetHuman1843742's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1843742's next move: talk to Jjill.com when they open.
Jjill.com's call center is closed now. We will send GetHuman1843742 a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman1843742 may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman1843742's own words
Hi I recently bought a fuchsia coloured linen mixed media tunic top. Information below*Thank you for your recent purchase from J.Jill. **Here is your shipping confirmation: *Order number: ******** *Ship date: ********** *I loved the item. It was sent to a friends house who was visiting me for Christmas. I live in The Cayman Islands. I have worn the top once and washed it as per the instructions. I don't ever tumble dry my JJill items. I have just ironed it and to my chagrin, I have found a hole right in the centre of the front. I will not be able to wear the item again. I have taken a photo however there isn't a way through this method of contact to send you the photo. I am greatly disappointed. I am hoping you can suggest how this can be solved.
GetHuman1843742 did not yet indicate what Jjill.com should do to make this right.
I have an issue with Jjill.com too
How GetHuman1843742 fixed the problem
We are waiting for GetHuman1843742 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.