Before contacting them, items GetHuman-ssmithdo may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman-ssmithdo's own words
I just purchased and received the Killer Arms and Back DVD. It appears to not be High Definition, unlike the previous Lionsgate DVD’s that I own. It is very difficult to watch and I plan to return it. Is this DVD available in High Definition? Are all Gaiam Distribution DVD’s not in High Def? If this is the case, I will not be purchasing anymore. The quality is very poor compared to the Lionsgate DVD’s.*Sincerely,*Sherry Smith*Ann Arbor, Michigan****-***-*************
GetHuman-ssmithdo did not yet indicate what Jillianmichaels.com should do to make this right.
I have an issue with Jillianmichaels.com too
How GetHuman-ssmithdo fixed the problem
We are waiting for GetHuman-ssmithdo to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.