What is the refund policy for subscriptions?

Asked a year ago
Our refund policy for subscriptions at Jillianmichaels.com is designed with customer satisfaction in mind. If you are not completely satisfied with your subscription, you have the option to cancel and receive a refund within 30 days of your initial purchase. However, please note that refunds are not available for monthly subscription payments beyond the 30-day period. To request a refund, simply reach out to our customer support team through the contact information provided on our website, and they will be more than happy to assist you. We strive to provide excellent service and support to all our customers, and we value your feedback in order to continually improve our offerings.
Christian Allen is the editor / author responsible for this content.
Answered May 3, 2024

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