My purchase return issue with Jetpens.com from April 2018

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Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman-ceileeno's own words
I was trying to do something, and ran into a problem.
GetHuman-ceileeno did not yet indicate what Jetpens.com should do to make this right.
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Jetpens.com

purchase return issue
Reported by GetHuman-ceileeno
Apr 6th, 2018 - 6 mons ago
I have an issue with Jetpens.com too
Not resolved
Seen by 1 customer so far
Similar issue to 14 others
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Timeline
GetHuman-ceileeno started working on this issue
Apr 6th 5:47pm