Can I cancel or change my order after it has been placed?

Yes, you can cancel or make changes to your order after it has been placed on Jetpens.com. However, please keep in mind that we process and ship orders quickly, usually within 1-2 business days. To cancel or make changes, we recommend contacting our customer service team as soon as possible via phone or email. They will assist you in modifying or canceling your order if it hasn't been processed yet. However, if your order has already been processed or shipped, we won't be able to cancel or make changes. In such cases, you may return the item(s) by following our hassle-free return policy. We strive to provide excellent customer service and will do our best to accommodate your requests.