Hello,*My husband and my flight from FLL to RDU (flight *****) was cancelled on...

GetHuman-melicent's customer service issue with JetBlue from September 2018

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The issue in GetHuman-melicent's own words
Hello,*My husband and my flight from FLL to RDU (flight *****) was cancelled on ********. Because no other flights were departing FLL for ** hours or more, we were informed by a ticket agent by the name of Troy that we would be reimbursed for ground transportation from FLL to RDU. Because of family obligations, we opted to rent a car and make the drive. **I have attached my receipt for cost incurred. The ticket confirmation * is LDOJQY. Receipts include:**Alamo rental car agreement *Alamo rental car receipt: $**.**** fuel receipts: $**.***RDU parking receipt (requesting a partial reimbursement to cover the additional day of parking. More info on RDU Central parking can be found at https:**www.rdu.com*parking-faq*what-are-the-rates*): $***Total requested:$***.****I attempted to send images of all receipts via email to *****@***.com, but the email bounced back. Please let me know how to submit my receipts, additional information needed, and any other steps are needed to receive a reimbursement. **Melicent Miller***** Marshall Run Cir ******Glen Allen, VA *****

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JetBlue

Customer service issue
Reported by GetHuman-melicent
Sep 14th, 2018 - 3 years ago
Fixed
Seen by 8 customers so far
Similar issue to 657 others
0 customers following this
Items needed
Name on ticket
Booking reference
Email address on the account

Timeline

GetHuman-melicent started working on this issue
Sep 14th, 2018 10:51pm
GetHuman-melicent indicated the issue is not fixed yet.
Sep 15th, 2018 11:02pm
GetHuman-melicent indicated the issue is not fixed yet.
Sep 15th, 2018 11:03pm
GetHuman-melicent indicated the issue is not fixed yet.
Sep 15th, 2018 11:03pm

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