I am due to fly with jet* on Wed Sept *nd to Paphos from East Midlands flight ref No...

GetHuman-dugansu's customer service issue with Jet2.com from August 2020

Help with my Jet2.com issue
The issue in GetHuman-dugansu's own words
I am due to fly with jet* on Wed Sept *nd to Paphos from East Midlands flight ref No:***RMM*passenger name Douglas Matthews, *I have gone to the Jet* Manage My Booking site to try and change the date of my flight numerous times without success, with it being a bank holiday weekend when I am due to fly it is unlikely that I would receive the covid free test certificate in time for me to travel

GetHuman-dugansu did not yet indicate what Jet2.com should do to make this right.

How GetHuman-dugansu fixed the problem
If you need to talk to a representative of jet* I recommend you telephone them at * * am prompt, you may have to wait, maybe ** mins or more but you will stand a better chance at that time if you are patient,
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How Do I Change My Booking on Jet2.com?How Do I Make a Booking with Jet2?
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Jet2.com

Customer service issue
Reported by GetHuman-dugansu
Aug 13th, 2020 - 7 months ago
Fixed
GetHuman-dugansu shared how to fix
Seen by 21 customers so far
Similar issue to 4624 others
0 customers following this
Items needed
Who made the booking
Booking reference
Billing address
Email address on the account
Loyalty program number (if applicable)

Timeline

GetHuman-dugansu started working on this issue
Aug 13th, 2020 7:21pm
GetHuman-dugansu indicated the issue is not fixed yet.
Aug 14th, 2020 6:51am
GetHuman-dugansu confirmed the issue is fixed. Hooray!
Aug 14th, 2020 7:41am
GetHuman-dugansu confirmed the issue is fixed. Hooray!
Aug 14th, 2020 3:53pm