Travelled from belfast to alicante mon **th oct flight no LS *** ref ********S**H trans...

GetHuman3799054's customer service issue with Jet2.com from October 2019

Help with my Jet2.com issue
First: share to improve GetHuman3799054's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3799054 may need:
Who made the booking, Booking reference, Billing address, Email address on the account, and Loyalty program number (if applicable)
The issue in GetHuman3799054's own words
Travelled from belfast to alicante mon **th oct flight no LS *** ref ********S**H transfer by coach to benidorm myself and my mother are both disabled on boarding coach my mother and i both in wheelchairs asked jet * rep if wr could sit at front because we have walking issues she said no we had to walk to back of bus which is very difficult when you are in pain and * crutches i have never had a problem with this before arrived at hotel i got out from back of bus which steps so steep i have osteoarthritis in both knees no help nothing i told my mother to go to front of bus because steps were a nigjtmare on myself getting of coach was bruised all down one leg and hurt my other leg went to rep next day and told him what happened did arrrange me seating at front of coach on way back but did not help matters cause whole holiday could not walk at all and had to stay in because of pains in my knees and legs spoilt my whole holiday always travel with jet* and am so mad that myholiday ead ruined

GetHuman3799054 did not yet indicate what Jet2.com should do to make this right.

How GetHuman3799054 fixed the problem

We are waiting for GetHuman3799054 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Jet2.com customer problems.
How Do I Change My Booking on Jet2.com?How Do I Make a Booking with Jet2?
Do you have a customer issue as well?
We can help you get Jet2.com's attention and get better help faster. Tap below to get started.
Having Jet2.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Jet2.com

Customer service issue
Reported by GetHuman3799054
Oct 20th, 2019 - 3 years ago
Not resolved
Seen by 10 customers so far
Similar issue to 2098 others
0 customers following this

Timeline

GetHuman3799054 started working on this issue
Oct 20th, 2019 5:49pm

Free Moving Concierge

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call anytime: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies