Hi , **Can you explain the process if i want to change one hotel to another keeping the...

GetHuman-therikky's customer service issue with Jet2.com from November 2018

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Hi , **Can you explain the process if i want to change one hotel to another keeping the same destination and same flights. We are still within the free cancellation period as we leave to go to tenerife on **-**-**. **We would like to chnage the hotel to from H** adeleje costa palace to Hotel best jaracanda - **This sis due my x* kids arriving at that hotel the same week. **We would expect a refund as we have priced this for * days on the **-** half board x* adults and it comes in at £*** which is almost *** pound cheaper than H** cost adelje palace.**If you can please respond ASAP . **Thanks *Rikky
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Jet2.com

Customer service issue
Reported by GetHuman-therikky
Nov 1st, 2018 - 2 mons ago
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GetHuman-therikky started working on this issue
Nov 1st 10:25am