GetHuman-ericshan's customer service issue with Jersey Central Power & Light (JCP&L) from June 2018
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Jersey Central Power & Light (JCP&L)'s call center is closed now. We will text or email GetHuman-ericshan when they open and confirm it's a good time for a rep to call. In the meantime, read below to see how other customers resolved the same issue. Many customers describe what they said and did so that other customers like GetHuman-ericshan can follow if useful. Now is a good time to read up on techniques that worked to resolve the issue quickly and effectively.
Before contacting them, items GetHuman-ericshan may need:
PIN on Account, Account Holder Name, Phone Number, Email on Account, Billing Address, Last 4 of Social Security, and Account Number
The issue in GetHuman-ericshan's own words
The problem: POWERR IS GOING ON N OFF * NIGHTS IN A ROW
GetHuman-ericshan did not yet indicate what Jersey Central Power & Light (JCP&L) should do to make this right.
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