I was trying to log into my rs* and osrs account and I couldn't remember the password...

GetHuman1820094's customer service issue with Jagex Ltd. from December 2018

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The issue in GetHuman1820094's own words
I was trying to log into my rs* and osrs account and I couldn't remember the password. I then reset the password and tried again. It wouldnt let me log in saying I had the wrong password. I have tried this over ** times and now its saying I'm banned from using the recovery page because I've used it too many times. That's my issue I'd like it fixed by being able to log into my account. However you go about that is your business whether you reset my password to a temp if you cant set a temp password just make my password Trooper** or find out the bug that's going on I was playing less than a week ago. Also I think there should be an easier way for runescape players to contact jagex for support. That automated support is bs because it just kept trying to have me reset my password and that clearly hasnt worked for me. Thank you for your time and consideration!

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Jagex Ltd.

Customer service issue
Reported by GetHuman1820094
Dec 23rd, 2018 - 3 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 188 others
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Timeline

GetHuman1820094 started working on this issue
Dec 23rd, 2018 10:05pm