I put in an order to pick up food on the Jack in the Box app, and the app stated that t...

GetHuman5516321's customer service issue with Jack in the Box from December 2020

Help with my Jack in the Box issue
The issue in GetHuman5516321's own words
I put in an order to pick up food on the Jack in the Box app, and the app stated that the restaurant closed at midnight. I showed up at **:** to pick up the food that I already paid for and the restaurant is closed and there's no option for a dispute or to get a refund

GetHuman5516321 did not yet indicate what Jack in the Box should do to make this right.

How GetHuman5516321 fixed the problem

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Jack in the Box

Customer service issue
Reported by GetHuman5516321
Dec 3rd, 2020 - 3 months ago
Fixed
Seen by 1 customer so far
Similar issue to 48 others
0 customers following this
Items needed
Name, Email, Phone number or other identifying information

Timeline

GetHuman5516321 started working on this issue
Dec 3rd, 2020 7:42am
GetHuman5516321 confirmed the issue is fixed. Hooray!
Dec 3rd, 2020 7:43am

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