The question we are asked most often is about how to talk to Jack in the Box customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about Jack in the Box customer service, get an answer now.
How do I get a refund for an order that was messed up?
To get a refund for an order that was messed up, please check the link provided on this page for the most up-to-date contact information. There, you can reach out to customer service for assistance with your refund request.
Asked Feb 24, 2026 5:41 PM
Get a refund for an order i never received. Still pending
We understand how frustrating it can be to deal with an order issue. For refund requests, there is a link to the most up-to-date contact information right here on this page. Please reach out to the appropriate department to resolve your pending order.
Asked Jun 15, 2025 5:25 PM
How do I resolve a jack in the box online order that incorrect
To resolve an incorrect online order at Jack in the Box, you should first check if there’s a customer service option available on the website or app. Follow any provided steps for reporting issues with your order. Keep your order confirmation handy, as you may need to reference it.
Asked Apr 8, 2025 5:34 AM
How many calories are in a regular sized oreo cookie vanilla shake?
A regular sized Oreo Cookie Vanilla Shake from Jack in the Box contains approximately 1,010 calories.
Asked Feb 20, 2025 6:51 AM
How do I talk to a live person and customer service for Jack in the box
There is a link to the most up-to-date contact information right here on this page that you are viewing.
Asked Feb 5, 2025 4:26 PM
Help me with my Jack in the Box customer service issue
We look to the Jack in the Box issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.