I haven't had luck with my Elite **h headphones since new. Yesterday I downloaded the m...

GetHuman5021126's Technical support issue with Jabra from July 2020

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The issue in GetHuman5021126's own words
I haven't had luck with my Elite **h headphones since new. Yesterday I downloaded the most recent firmware update for bug fixes hoping it would solve my issues. The headphones are now worse than ever. Poor echo cancelation and call quality. They cannot connect to more than one device at a time. They constantly disconnect and reconnect. They turn off and on constantly. I bought what I thought was the best pair of NC over-ear headphones for business on the market(at a premium), but they have been unusable most of the time. Please assist.

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Jabra

Technical support issue
Reported by GetHuman5021126
Jul 2nd, 2020 - 4 months ago
Not resolved
Seen by 8 customers so far
Similar issue to 139 others
0 customers following this

Timeline

GetHuman5021126 started working on this issue
Jul 2nd 12:31pm
GetHuman5021126 indicated the issue is not fixed yet.
Jul 2nd 5:02pm
GetHuman5021126 indicated the issue is not fixed yet.
Jul 2nd 5:03pm
GetHuman5021126 indicated the issue is not fixed yet.
Jul 2nd 5:04pm
GetHuman5021126 indicated the issue is not fixed yet.
Jul 2nd 5:04pm
GetHuman5021126 indicated the issue is not fixed yet.
Jul 2nd 5:04pm