I’m having problems because I got my email but forgot my password and I already reset m...

GetHuman3860339's Account Access issue with JPay from October 2019

Help with my JPay issue
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Before contacting them, items GetHuman3860339 may need:
Username, Password, Email address on the account, Name on the account, Phone number on the account, and Address on the account
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman3860339's own words
I’m having problems because I got my email but forgot my password and I already reset my passcode but I’m still having problems

GetHuman3860339 did not yet indicate what JPay should do to make this right.

How GetHuman3860339 fixed the problem

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What Do I Do If My Payment Was Declined on Jpay?What Do I Do If I'm Having Problems with My Jpay App?How Do I Recover My Account Access to Jpay?
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JPay

Account Access issue
Reported by GetHuman3860339
Oct 31st, 2019 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 2002 others
0 customers following this

Timeline

GetHuman3860339 started working on this issue
Oct 31st, 2019 3:08pm