I live in UK but have been e-mailing & sending money via J-Pay to my my friend James Al...

GetHuman1825159's customer service issue with JPay from December 2018

8 views | 342 similar | 1 following
Help with my JPay issue
First: share to improve GetHuman1825159's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1825159's next move: try calling JPay again.
The best way to get your problem resolved is to tap the button below to start calling JPay. We will check on you later to see if it's fixed or needs to be escalated.
The issue in GetHuman1825159's own words
I live in UK but have been e-mailing & sending money via J-Pay to my my friend James Alfred Ramey *********, Wynne Unit, *** FM ****, Huntsville, Texas *****. US. for several years now with no problem, until Friday **st Dec. Since then although able to log-I to my account am unable to access e -mail no matter what I do or selection I press only available options are to send money or for pre-paid calls. When I tried to send money hoping to be able to use free message to let my friend know why I wasn't able to e-mail him as usual but, was unable to do this either as it appears money transfers are currently not allowed right now. I've tried phoning your number but, only got automated messages n' received no replies to any e-mails I sent as I normally would, so no idea what's wrong or what to do about this, will be grateful for your help with this issue. Although James has been in medical this hasn't prevented me from e-mailing him in the past. Hope you can help, with thanks, Ruth Cairns.

GetHuman1825159 did not yet indicate what JPay should do to make this right.

How GetHuman1825159 fixed the problem

We are waiting for GetHuman1825159 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common JPay customer problems.
What Do I Do If My Payment Was Declined on Jpay?What Do I Do If I'm Having Problems with My Jpay App?How Do I Recover My Account Access to Jpay?
Do you have a customer issue as well?
We can help you get JPay's attention and get better help faster. Tap below to get started.
Having JPay issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1825159 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1825159
Dec 24th, 2018 - 3 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 342 others
1 customer following this
Items needed
Name, Email, Phone number or other identifying information


GetHuman1825159 started working on this issue
Dec 24th, 2018 11:03pm