When I bought my day Player for my friend it said that it was the customer service rep...

GetHuman-hileskyl's customer service issue with JPay from November 2018

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When I bought my day Player for my friend it said that it was the customer service rep told me that it was a jab clarify but when he got it it was a day player many and then when they was on sale I could not buy one I couldn't purchase one it wouldn't let me and now some of the games and songs he downloads won't download and he can't takes forever for him to get a refund or they say that they can't give him one I said that you have to wait all this time and it's just discrimination because they're in jail and people think that they're bad people just because they're in prison Nobody's Perfect he should be able to return his JPay Mini which is doing and it's still under warranty I just bought it in September was told about it being the wrong one I even talk to customer service and I think he should be able to return it and get a j player V like the lady told me that I was purchasing when they was on discount there was no way for me to be able to purchase one games and songs some of them that he downloads won't download and it takes he has to wait ** ** days for support to answer him if they even do I think that is bullshit that people have to wait that long and send emails just because they're having problems and nobody can talk to them I think that's what should be done because I have spent a lot of money do you guys and I like to use you guys as a nap but if nothing gets fixed and he don't get what I was told that I was paying for I am going to be pissed and it's going to be a big big problem so if you could just please help me out and do what I'm asking and make everything right the way it's supposed to be and give him a refund and maybe a couple free games or songs or something it would be greatly appreciated thank you
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Customer service issue
Reported by GetHuman-hileskyl
Nov 25th, 2018 - 10 mons ago
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GetHuman-hileskyl started working on this issue
Nov 25th, 2018 5:28pm
GetHuman-hileskyl indicated the issue is not fixed yet.
Nov 25th, 2018 5:28pm