Supposed to puck up my Christmas order at jcpenny in North Myrtle Beach S.C by ** th De...

GetHuman-chickhaz's customer service issue with JC Penney from December 2018

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The issue in GetHuman-chickhaz's own words
Supposed to puck up my Christmas order at jcpenny in North Myrtle Beach S.C by ** th December. JCPenny is threatening to return my order if I don't. I am out of the country until *th January . The order should've arrived on **th Dec . it didn't. Now they tell me after I left for vacation on **th that my order is ready for pick up . Erika Ebinger .*** Wave Rider Lane North Myrtle Beach ***** . * pairs of mens Muk slippers . my email address is *****@***.com . I have paid shipping fees ..twice for this order as they sent it to the wrong place the first time . please do not let them return my late arrival of Christmas gifts . Its already annoying enough that they could not send it out punctually .

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JC Penney

Customer service issue
Reported by GetHuman-chickhaz
Dec 23rd, 2018 - 3 years ago
Not resolved
Seen by 18 customers so far
Similar issue to 2641 others
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GetHuman-chickhaz started working on this issue
Dec 23rd, 2018 4:19pm