I placed an order on December *th for a blanket. When placing my order I had a $** off...

GetHuman1785912's customer service issue with JC Penney from December 2018

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The issue in GetHuman1785912's own words
I placed an order on December *th for a blanket. When placing my order I had a $** off ** or more. This coupon wasn’t working so I contacted customer support. The customer support told me to place the order without the ** off ** and then they will give me a refund within * business days. I still have not received the ** I said I would get back. The second reason thing is I placed the order on December *th. I got a confirmation email on December **th saying I can pick up my order. I drove an hour away from home to pick it up and when I got there they said they didn’t have it. I drive all the way home then the next morning they called and said I can come back and get it. Is there anyway you can help? Please
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JC Penney

Customer service issue
Reported by GetHuman1785912
Dec 18th, 2018 - 2 mons ago
I have an issue with JC Penney too
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Seen by 3 customers so far
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Timeline
GetHuman1785912 started working on this issue
Dec 18th, 2018 5:44pm