JBL Playlist no sound on Computer*Laptop**I own * computers*Laptops, with Bluetooth and...

GetHuman3847014's customer service issue with JBL from October 2019

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The issue in GetHuman3847014's own words
JBL Playlist no sound on Computer*Laptop**I own * computers*Laptops, with Bluetooth and latest driver and asked * friends to test it with their laptops. Their no sound when playing video via YouTube on Chrome browser, on the JBL Playlist.**In all cases the JBL Playlist does make a pairing sound, however doesn't produce sound.**Not when doing a sound test via Control panel.*Its silent. I checked the he right output is selected and speaker isn't muted.**I then tested * other brand Bluetooth speakers with the same computers*laptops they work perfectly.**I know you can't guarantee it will work with all Bluetooth, however if only the JBL Playlist *** doesn't work on * computers*Laptops It stands to reason there is an issue with the JBL Playlist *** not working with laptops as advertised. Should I increase my sample size and how big should this sample size be to be sure it doesn't work with Laptops?**Could you test it with laptops running Windows ** and playing video via Bluetooth in Chrome browser

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Customer service issue
Reported by GetHuman3847014
Oct 29th, 2019 - 3 years ago
Not resolved
Seen by 21 customers so far
Similar issue to 323 others
0 customers following this


GetHuman3847014 started working on this issue
Oct 29th, 2019 10:54am
GetHuman3847014 shared this issue with others over email
Oct 29th, 2019 10:55am
GetHuman3847014 indicated the issue is not fixed yet.
Nov 1st, 2019 6:43am