JBL's return policy ensures customer satisfaction. Within 30 days of purchase, customers can return products for a refund or exchange. The product must be in its original condition, accompanied by proof of purchase. If the product is defective, JBL will cover the return shipping costs. However, if there are no defects, the customer is responsible for return shipping fees. Additionally, JBL offers a limited warranty on its products. This warranty covers manufacturing defects and workmanship issues for a specified period. Damage caused by misuse or improper handling is not covered. Customers should refer to JBL's website or contact customer support for detailed return instructions or warranty information. JBL strives to provide a hassle-free return process to ensure utmost customer satisfaction.
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