I recently ordered the Charge * speaker on the JBL website from my iPhone using Apple P...

GetHuman818399's customer service issue with JBL from June 2018

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I recently ordered the Charge * speaker on the JBL website from my iPhone using Apple Pay. I ke*** in the info as I was directed and my card was in fact charged, however I received no info about the order whatsoever, no order number, no confirmation email, nothing. I double checked on my credit card statement that I was charged and I was. I waited a few days thinking that maybe the order was processed correctly anyway but its been at least a week and I haven't received an email or anything.
I trust that JBL will make this right and come up with a resolution that is fair.
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JBL

Customer service issue
Reported by GetHuman818399
Jun 25th, 2018 - 2 mons ago
I have an issue with JBL too
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GetHuman818399 started working on this issue
Jun 25th 3:31pm
GetHuman818399 confirmed the issue is fixed. Hooray!
Jun 28th 8:43pm