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Iprimus Customer FAQ

Top Answers & How-to Guides

What is Iprimus's Phone Number?

The question we are asked most often is about how to talk to Iprimus customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Is there a minimum contract duration?

Yes, there is a minimum contract duration with Iprimus. The minimum contract duration is typically 12 months for most of our plans....
Ask any question you have about Iprimus customer service, get an answer now.
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About Iprimus

What is Iprimus?

Iprimus is a leading telecommunications provider, offering a wide range of services to Australian customers. As a trusted brand in...
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Services Offered

What services does Iprimus offer?

Iprimus offers a range of services tailored to meet the communication and entertainment needs of its customers. Our services include...
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Payment Options

What are the available payment options?

Iprimus offers a range of convenient payment options to suit your needs. Firstly, we accept direct debit from your nominated bank account,...
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Customer Support

What is the customer support response time?

Iprimus is committed to providing excellent customer support with a prompt response time. Our dedicated support team strives to resolve...
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Number Transfer

Can I transfer my current phone number to Iprimus?

Yes, you can transfer your current phone number to Iprimus. We offer a hassle-free number porting service that allows you to keep your...
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Contract Duration

Is there a minimum contract duration?

Yes, there is a minimum contract duration with Iprimus. The minimum contract duration is typically 12 months for most of our plans....
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Help me with my Iprimus customer service issue

Ask any question you have about Iprimus customer service. We will do our best to get you answers right away.
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