My name is Laura Stein and a pool that I purchased a year ago started corroding to the point of falling apart. I am not happy as I had to take the pool apart as it was literally starting to break right in front of my eyes. I contacted a very rude customer service representative at Intex last time and she was of no help. I purchased this product for quality, not so it would break in just ** months. When water drained out of the pool due to a tear in the vinyl caused by rust, it also messed up both pumps, one of which I bought with my own money. I would at least like the pool and pump to be replaced as well as all of the horizontal and vertical beams that are all corroded and the t-joints as I bought before as a set online.
I trust that Intex Recreation will make this right and come up with a resolution that is fair.