Instagram Customer Service Issues

Dear Ladies and Gentlemen, I am experiencing issues accessing my business Instagram account which has been wrongly disabled. I assure you that my content complies with all Community Guidelines and Terms of Use. Despite verifying with Instagram, I am still unable to gain access and have not received any responses to my numerous emails. With 20.6 thousand followers, being recognized as an emerging influencer, I am eager to resolve this matter promptly and resume my business activities on the platform. Your assistance in resolving this matter would be greatly appreciated. Sincerely, Sümeyra D.

Dear support team, This is a message regarding my official Instagram account. I had linked my Facebook account to my Instagram a few months ago, and now both of my accounts have been disabled. I have always followed the Instagram community guidelines and have not done anything wrong on my official accounts. I kindly request your assistance in recovering my Instagram and reactivating my Facebook accounts. Thank you in advance for your help. Sincerely, [Initials]

Hello, I'm reaching out regarding my official Instagram account. Recently, I linked my Facebook account to my Instagram, but two months later, my account was disabled. I am unable to access both my Instagram and Facebook accounts. I assure you that I have adhered to all of Instagram's community guidelines and have not violated any rules on my official account. I kindly request your assistance in recovering my personal Instagram account and reactivating my linked Facebook account. Thank you to the Instagram and Facebook teams for your help.

A few days ago, my account was compromised by a hacker who deleted some of my photos. Fortunately, I managed to recover my account by resetting the password through my linked Facebook account. Most of my deleted pictures were found in the "recently deleted" section and restored. However, two photos are still missing despite my attempts to recover them. I kindly request your prompt assistance in resolving this matter.

Dear Sir/Madam, I am seeking assistance in restoring my Instagram account with the username _the_.official_raja_. My account was disabled on May 5th, [redacted], and I am encountering an error message preventing me from appealing the decision. I have attached a photo holding my ID to verify my identity. As a content creator focusing on modeling and lifestyle, my Instagram account is vital for my business and keeping in touch with distant friends and family. With nearly [redacted] posts, I ensure my content aligns with the platform's guidelines. I am willing to correct any mistakes and adhere strictly to the rules going forward. Your prompt attention to this matter would be greatly appreciated. Thank you for your assistance. Rajan (_the_.official_raja_)

I am experiencing a problem with my Instagram account as it does not have the latest features and updates such as Chat colour themes, Swipe message to reply, and reacting on messages. Despite reaching out multiple times through email, Instagram has not addressed the issue and the service has been disappointing so far. My username on Instagram is _sanket.01. I have attempted to reinstall the app without success. Interestingly, when I access someone else's account on my phone, they have access to the latest features. I am perplexed as to why only my account is lacking these features. I kindly request the Instagram community to address this issue promptly so that I can also enjoy the same features. For any communication, please reach me via email at [redacted] or contact me on +91 [redacted]. Thank you.

I need assistance regarding my locked account on Instagram. Yesterday, it was mistakenly locked due to a phishing attempt. A security code was sent to the email on my account, which I no longer have access to. I only have my current mobile number linked to the account, but I cannot receive the SMS code. I am unsure if Instagram will unlock my account, but I hope to regain access without any charges, as my account was suspended unfairly.

Good day, I am seeking assistance with regaining access to my Instagram account, which has been locked for over two weeks now. This occurred right after I posted a regular photo of myself, leading to the account being "temporarily locked" due to potential phishing concerns. Unfortunately, I never verified an email address for the account and cannot access the one I provided. As a result, I did not receive the necessary security code to verify my identity as per the instructions provided. I have always logged in with just my username and password, never adding my phone number. Despite sending a support request to Instagram a week ago and following the instructions to upload a picture of myself with my username and a code, I have not received any further communication. I am hopeful that someone can assist me in recovering access to my account. Thank you in advance for your help. Best regards, Fabienne

Hello, I wanted to express my gratitude to whoever is taking the time to read this. The ongoing situation has been quite frustrating, and unfortunately, I anticipate it will continue to be so until it is resolved. I am a small business owner who goes by the handle @charmedbyjessie on Instagram. I've maintained this account for five years, but I am currently locked out. This issue arose about two weeks ago with a message stating, "your account has been compromised, please change your password to regain access." Despite numerous attempts with my original password, I have been unsuccessful in logging in. Although the common advice is to click "forgot password," after doing so, no email has been received, even after checking my spam folder. I have repeated this process many times without success. When prompted to input my number, a link is sent that leads me to an unfamiliar image, which I can provide if necessary. I urgently require assistance as I have put significant effort into my business, especially with my website set to launch in July. These issues have been increasingly frequent and distressing for me. Should you need to reach me, my phone number is [redacted], or you can email me at [redacted] Any help would be greatly appreciated.

Hello Instagram, I apologize for any language issues. I urge you to thoroughly review my email. My name is Maziar Yektayar, and I specialize in playing the tar, a Persian folk music instrument. I have received various accolades and secured top positions in multiple competitions. Searching my name (مازیار یکتایار) will provide evidence of my musical background. Instagram plays a vital role in my career as it is a platform where numerous musicians and aspiring students look for instrument instructors. Please reinstate my account as I have not violated any of your terms. It's possible that someone has unauthorized access to my account; perhaps out of jealousy or malice. I am a sensitive musician, and a glance at my profile will confirm this fact. Due to the ongoing pandemic, Instagram is my main source of income as students connect with me for online classes. Kindly restore my account as losing it is causing me great distress and rebuilding a following of over 1k will be time-consuming.

Hello, I am reaching out to you in the hope that you could assist me in resolving my issue. Currently, I am in a difficult situation as Instagram has blocked my account " @all_of_jane_seymour ". The reason provided is "Your account has been disabled because you pretended to be someone else". However, I solemnly swear that this account is solely a fan account dedicated to an actress as a tribute to her. The actress in question is Jane Seymour. I am not claiming to be her in any way. With that clarified, I am sending you this email to try to find a solution to my problem. I have not found any laws prohibiting running a fan account. Therefore, I would like to get in touch with a representative who could assist me. I am available to provide any additional information you may require. Thank you in advance for your time, Best regards,

Hello, I have been trying to create an Instagram account for almost a year now, but I keep encountering issues. Every time I try to access my account, it gets instantly banned even though I have not posted anything yet. My username, "RocaTeithmore," is not offensive in any way, so I am confused about what violation I may have committed just by creating an account. When attempting to reset my password, it appears that my email, [redacted], does not exist. However, when I try to create a new account, the system tells me that the email is already in use. Despite multiple attempts to resolve this with customer service, the account remains inaccessible. I am running out of ideas and have noticed others facing similar issues on Reddit. Do I need a Facebook account to have an Instagram account? I have never had a Facebook account associated with the mentioned email. Could I be missing something in the verification process to prove I am a real person? As an artist known as Roca Teithmore, I want to promote my art through this account and prefer not to use any other name. Any assistance would be greatly appreciated. Thank you, Roca

I need help accessing my Instagram account, best_hunermend_gruppe, as I no longer have access to the Duo Mobile app for the 6-digit authentication code. I recently switched to a new Android phone and am unable to log in without that code. Could you please remove Duo Mobile from my account and provide the authentication code via SMS or email to [redacted]? My phone number is +49 [redacted]. I last accessed my account on May 11th, [redacted], at 8:00 p.m. Thank you for your assistance.

Hello, my name is Keshawn Taylor. A few days ago, I woke up and noticed that my Instagram account had been flagged for suspicious activity labeled as "phishing," resulting in my account being locked. I am currently unable to regain access to my account due to my phone being off, preventing me from receiving or sending texts for verification. Additionally, the email address they are sending the code to is not my primary email and is inaccessible on my phone. I am reaching out for assistance as I am solely using Google for social media purposes since my other apps have been offloaded. I kindly request help as I am unable to resolve this issue after just signing into my account on my sister's phone, which had no previous problems. Your help would be greatly appreciated. Thank you.

I have utilized face recognition on my phone to store certain passwords but recently faced an issue with automatic login on Instagram leading to my account being blocked. Despite following the steps for re-verification via email code, my account seems to have been permanently removed. I can still find my account by searching for my screen name, Radman731, but I fear losing contacts and friends. I even attached a screen capture of the hijacked page. If I can't regain access, I am inclined to delete my Instagram altogether to avoid the hassle of creating multiple accounts. Kindly assist in recovering my account to retain my connections and address this distressing situation.

Hello, Today, I encountered an issue while attempting to log into my Instagram account. A message appeared stating that certain actions have been restricted to protect the community, and I couldn't make any progress when trying to contact support. I am unsure why these limitations were imposed on my account as I have always followed the platform's guidelines. Despite trying to reach out for help through the website, I received a response indicating that my account is active, which has left me puzzled. Instagram holds significant value for me, and I would appreciate any assistance in resolving this matter promptly. Thank you.

Recently on my Instagram page, I've been seeing the following message: "Your account has been temporarily locked. We detected suspicious activity on your Instagram account and have therefore blocked it for security reasons. Your account may be unprotected because you entered your password on a website designed to look like Instagram, a type of attack known as phishing. The next steps will allow you to confirm your identity to protect your account. Then you can log in again." Now it says: "We are limiting the frequency of certain actions you perform on Instagram to protect our Instagram community. If you think we made a mistake, let us know." It says "Contact Us," but it's not working. What should I do?

Hello, my name is Oceanne. I have been locked out of my Instagram account for two weeks now. While I was on Instagram, someone I don't know logged into my account. I changed my password and enabled two-factor authentication, but I realized the associated email is inaccessible to me. I contacted Instagram support and followed their instructions to verify my identity by sending a photo of myself with my username and the provided code. Despite receiving a reset password, I have been unable to regain access to my account. This account is very important to me as it is my main means of communication with friends, especially since I don't use Snapchat and have been unable to see my friends due to COVID-19. I have personal family photos on the account that I would like to retrieve. I would greatly appreciate any assistance. Thank you for your help. Have a great day, Oceanne.

Hello, I am writing to inform you that my account has been blocked due to PHISHING because I was using an app to keep track of my followers, blocks, and such. When I click continue after getting the message that my account has been blocked for PHISHING, it says an SMS will be sent to a number ending in [redacted], but I never receive it. I have tried everything - changing to a different Wi-Fi network, turning off my phone for 15 minutes, removing and reinserting the SIM card - but nothing works. Only you can remove this block because I am not receiving any SMS from Instagram. Here is my phone number for verification: [redacted] 02 20 85. My username is _@franvallecas_ and my email is [redacted] If you need more proof, please let me know. I am willing to do whatever it takes to recover my account. Thank you.

Hello, I'm Bhargav Chandani, known as @bunnystagramm on Instagram. Unfortunately, I forgot my password and even though I enabled two-factor authentication, I did not have my recovery codes. I contacted Instagram support through the app, and shortly after, I received an email from Facebook with a code instructing me to take a photo holding the code and my username to verify my identity. Fortunately, I successfully regained access to my account. Subsequently, I generated new 8-digit recovery codes and saved them on my phone. However, when I tried to log in again to change my password, Instagram prompted me to wait for a few minutes before logging in, despite having the recovery codes. I've been attempting to log back in using the recovery codes since this morning without success. I kindly request assistance in resolving this issue promptly. Username: bunnystagramm Phone Number: +91 [redacted]