I got an email asking me to verify my Instagram account so I did this and changed my pa...
GetHuman-ghialawl's Recover Account issue with Instagram from October 2020
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Help with my Instagram issue
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The issue in GetHuman-ghialawl's own words
I was trying to access my account. ... I got an email asking me to verify my Instagram account so I did this and changed my password as they suggested. A few days later Instagram deactivated my account for security reasons I assume. When I try to log in they say my information will be reviewed and if they can confirm it’s me I’ll be logged back in, in approximately ** hours time. This happened * days ago. My mobile number and email address are registered to my account so there is evidence that it is me.
This was especially frustrating because I have years worth of photos on Instagram and it’s the app that I use most on a daily.
They could make this right by investigating my info connected to my account and making me verify that it’s me.
I have been a customer to Instagram for *** years now and I didn’t expect something like this to happen all of a sudden.
I have tried waiting the ** hours to see if it would be fixed but unfortunately I’m still locked out of my account.
I have an issue with Instagram too
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