First my Account worked as normal when i clicked the application. But after a while i n...

GetHuman-isaksad's Hacked or Disabled Accounts issue with Instagram from October 2020

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Help with my Instagram issue
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GetHuman-isaksad's next move: find and follow the right step-by-step guide.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-isaksad will need to dig through the advice provided by Instagram, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-isaksad can let us know if they help or not.
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Before contacting them, items GetHuman-isaksad may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-isaksad's own words
First my Account worked as normal when i clicked the application. But after a while i noticed that nothing on instagram would refresh or update. i thought for myself that it must be an bug or some kind of traffic error etc. But after some hours when i clicked on the "instagram" app on my Iphone, i were outlogged and was asked to confirm with my phone number to log in. when i wrote my phone number which is connected to my account. A message poped up telling that there is no account connected to the phone number registered. **I got worried and confused. so i tried to change password and get an new password link to my email adress. same answer there. there where no account connected to my email adress. when i tried searching for my account through my friends account. they could not find my profile. as i have deleted or got my account deleted*inactivated. please help!!!!!!!!!!!

GetHuman-isaksad did not yet indicate what Instagram should do to make this right.

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Hacked or Disabled Accounts issue
Reported by GetHuman-isaksad
Oct 1st, 2020 - 2 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 34765 others
0 customers following this


GetHuman-isaksad started working on this issue
Oct 1st, 2020 4:16am

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