Also, ich habe vor einigen Wochen mein Instagram Profil deaktiviert. W*hrenddessen habe...

GetHuman-bunii's customer service issue with Instagram from September 2020

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The issue in GetHuman-bunii's own words
Also, ich habe vor einigen Wochen mein Instagram Profil deaktiviert. W*hrenddessen habe ich meine Telefonnummer gewechselt, jedoch hatte ich eine Zwei Stufen Authentifizierung an gehabt, weswegen ich mich heute nicht mit meinem Profil anmelden kann, da ich weder die alte Nummer zur Verf*gung habe oder die von ihnen zugestellten Back Up Codes aufbewahrt habe kann ich mein Profil nicht aktivieren. Ich habe mehrmals versucht, den Support von Instagram zu nutzen, bei den ersten zwei versuchen wurde mir mitgeteilt das mein Profil angeblich gesperrt wurde. Nach einem weiteren Versuch habe ich eine Email erhalten mit der ich meine Identit*t best*tigen sollte, ich habe alle Kriterien die daf*r ben*tigt wurden erf*llt aber bis heute hat sich keiner von ihnen gemeldet. Ich habe erneut versucht den Support von Instagram zu erreichen, jedoch ohne Erfolg. **Ich hoffe dass ich mit dieser Mail Erfolg haben werde.

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Instagram

Customer service issue
Reported by GetHuman-bunii
Sep 30th, 2020 - 2 years ago
Not resolved
Seen by 16 customers so far
Similar issue to 34754 others
0 customers following this
Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account

Timeline

GetHuman-bunii started working on this issue
Sep 30th, 2020 12:45pm
GetHuman-bunii indicated the issue is not fixed yet.
Sep 30th, 2020 5:07pm
GetHuman-bunii indicated the issue is not fixed yet.
Sep 30th, 2020 5:24pm