Instagram Customer Service Issues

Hello, I need your help recovering an old account that I can no longer access. Here is the situation: I created an Instagram account to reserve the username for my future brand, @knomx. I linked this ig account to my Facebook account. However, my Facebook account was associated with the email address "[redacted]" Someone hacked into my email and changed the "alternate email" to one with a 21cn.com server. It's clear that I've been a victim of hacking - they changed my Facebook password and likely the Instagram password as well. Now, I've lost access to all my accounts (live, Facebook, Instagram, and Skype). I used the live.com email for Skype too, and suddenly got logged out of the app, losing access to that service as well. To demonstrate the issue, the @knomx account has no photos and isn't following anyone, as I had only set it up for future use. I have evidence of all this. Could you please review and assist me with recovering access to my accounts?

Hello, my Instagram account has been disabled due to a violation of the community guidelines or other standards. A friend sent me a video on WhatsApp, and then shared it on my Instagram account without my knowledge. After this, my account was disabled. He later apologized for the video, explaining that it was all his doing. I apologize for any inconvenience caused. Please advise on how I can regain access to my account. Upon checking, you will see that there was no inappropriate content sent or received on my account. I created my Instagram account using Facebook. However, my Facebook account is also inaccessible at the moment. My Facebook account is linked to my phone number, which is [redacted]. Thank you for your assistance, and I apologize once again.

My Instagram account, lexii.bee, was hacked. The associated email, [redacted], and phone number [redacted] were changed by the hacker. I never received any useful emails to recover my account despite getting notifications about password resets prior to the hack. Unfortunately, the provided links were invalid. Contacting Instagram for support has been futile as the help center suggestions have not worked. I reside in the United States and even received an email indicating login attempts from Russia. When I tried to address it, it was too late. My current email is [redacted]

My Instagram account with the username lexii.bee has been hacked. The associated email was [redacted], and the phone number was [redacted]. The hacker changed the linked email and phone number, and I did not receive any emails to revert the changes. I received password reset emails before the hack, but the links were invalid. Instagram's help center has not been helpful, and I have tried all their suggested solutions. I live in the United States and also received an email about someone from Russia trying to access my account; unfortunately, by the time I saw this email, it was too late.

I urgently need assistance accessing my @simplehormones Instagram account. Unfortunately, I am stuck in an endless loop when trying to log in. Despite receiving emails and trying to reset my password multiple times, I cannot regain access. On my iPhone, a pink "challenge_required" banner appears and remains unresponsive. When attempting to log in via a web browser, a message prompts me to request help logging in, but clicking "Get Help Logging In" doesn't resolve the issue. I have attempted to log in numerous times over the past week without success. My contact information is [redacted] and [redacted]. Your prompt assistance is greatly appreciated.

My username is eyebecruisin. I've experienced a hack on my account before but managed to change my password through Instagram support. They requested a photo of my face with relevant details, which I provided. However, I'm facing a similar situation now. Despite changing my password to lun@reclips3, I've been unsuccessful in accessing my account for the past two weeks. Additionally, the email linked to my Instagram account is no longer recognized by the platform. This frustrating experience leads me to suspect Instagram's involvement, especially as I recall a previous login issue even after regaining my account. Amidst the current circumstances with the virus, I hope Instagram can assist me in recovering my account. I am eager to regain access to it.

My Instagram username is Shah Jit. The account Theshahjit was my first connection on Instagram, which was linked with Facebook. After a failed login attempt, I can't locate those individuals. The account of Theshahjit on Instagram is inaccessible. I forgot the password and the mobile number linked to it. I added my email ID and mobile number. Kindly assist in resetting the password by sending it to my email or Instagram account. I appreciate your help and will share my experience. I am from S Kota Village. Kindly assist with retrieving my account by sending the details to my ID. The username is Theshahjit, mobile number is [redacted], and the email is [redacted]. Thank you for your cooperation.

Hello Instagram, my name is Shah Jit, and that's also my username. The account theshahjit was my first connection on Instagram, but it got linked with Facebook first. There seems to be an issue as I can't log in to find those connections anymore. My Instagram account under The Sajid is not opening, and I forgot the password. I have a phone number linked to it, and I also provided my email ID. Kindly reset the password and send it to my email address. Please help me access my account so I can thank you and consider sharing in the future. My location is S Kota Village. Kindly assist by providing the account details to my ID. The email and mobile number linked to theshahjit account are [redacted]. Thank you for your help.

My account was blocked, but there seems to have been a misunderstanding. I reported an impersonation case where someone hacked my account and posed as me. I am the account owner of din.asis, and someone accessed it without my permission. They used my username to chat with others and then deleted the messages. I want to clarify this situation to prevent any potential harm caused by this individual. I have secured my account by changing the password and monitoring the login activity. I kindly request to have my account reactivated since I have taken steps to protect it from unauthorized access. Your assistance in resolving this matter is greatly appreciated. Thank you.

Hello Instagram, my username is Shah Jit. The first person I connected with on Instagram was theshahjit, who happened to be my first connection on Facebook as well. However, I'm currently unable to log into my account as I can't seem to locate those individuals. When trying to access my Instagram, it doesn't open the account of The Sajid. I've forgotten my password, and there's a phone number associated with it. I have also provided my email address and phone number. Kindly assist me in resetting my password and sending it to my email address. I would greatly appreciate it and promise to use my account responsibly. Thank you in advance for your help. My contact information is as follows: theshahjit, mobile number 78******27, email ss*****@gmail.com. Your prompt assistance is highly valued.

I received a message today from an acquaintance informing me of a potential hate account impersonating me on Instagram. They suggested checking it out, mentioning that the account might have blocked me. I clicked the link out of curiosity, assuming it was genuine since it came from someone I know. However, I received an error message indicating that the account may have been deleted by Instagram. Later, family members and another acquaintance received similar messages, prompting them to click for likes and clicks. I did not send these messages. Upon trying to log back into my account after being automatically logged out, I found my password was incorrect. The option to reset via email displayed a strange email address that does not belong to me. I am unable to log in through Facebook as well. I seek assistance in regaining access to my account named Selinaa.by. Thank you. Kind regards, Selina K.

I submitted my ID and passcode as requested yesterday, and I received a link to report my deactivated Instagram account. After filling out the online form, I encountered an error message when trying to submit it, asking me to log in to Instagram for more details. Unfortunately, my account is missing, making it impossible for me to log in and request a review. Yesterday, I somehow accessed an account that is not mine, adding to my confusion. I am concerned as I have not violated any guidelines or posted inappropriate content. I suspect my account was either hacked or disabled erroneously. I am desperately seeking assistance to restore my account, which contains cherished photos of my family and friends. Your prompt support in resolving this issue would be greatly appreciated. Sincerely, F. Musk

Hello Instagram Support, I am facing an issue where a user named "denise.ptr" is continuously posting inappropriate pictures of me without my consent and adding them to her story highlights. Despite my pleas for her to stop, she persists in this behavior. I have also spoken to her parents, but unfortunately, they are unable to intervene in this situation. These explicit images show me in lingerie at the beach and at home. My name is Anthony, and I am reaching out through my girlfriend's email as I do not have my own. As a minor, I feel violated and exploited by these actions. I was forced to delete my previous Instagram account due to the severe bullying I faced. Despite my daily reports, the user continues to repost these images. I am at a loss for what to do next. Your assistance in this matter would be greatly appreciated.

Hello there, Two days ago, I encountered an action block on Instagram for engaging with too many posts. Although the block eventually lifted, it reoccurred today, affecting only my ability to follow accounts. Despite having only followed approximately 30 accounts, including some I had unfollowed, the block persists for nearly 12 hours now. I aim to reciprocate follows and manage my account, making this restriction seem unjust. I urge you to reconsider these limits and possibly raise the follow limit to [redacted], which seems more reasonable to many users, myself included. The prevalence of this issue among Instagram users highlights the frustration it causes. While I understand the platform's anti-bot measures, genuine users like me encounter obstacles. Communication about the duration of such blocks would alleviate some of this frustration in the future. I hope my feedback is taken into account for future enhancements to the platform. Thank you for your attention and anticipated assistance in resolving this matter promptly. Your consideration is greatly appreciated.

I've had my account since [redacted] and changed my password only once in two years. Yesterday, while watching videos, I suddenly got logged out on the login page. Now, I'm unable to log in because every time I try to reset my password using my phone number, it links me to a different account associated with Facebook, not my Instagram account. I signed up with [redacted], but I can't log in with this email. When I try [redacted], it says they've sent a link to help me access my account, but I don't have that email. I can't create one without a "g" after @. What should I do? Can you please assist me? My username is kristinamuzar. Thank you. - Kristina Mužar

I have had my account since [redacted] and only changed my password once in two years. Yesterday, while watching some videos, I was suddenly logged out on the login page. Since then, I have been unable to log in. Every time I try to reset my password using my phone number, it redirects me to a different account linked to Facebook, not my Instagram. I initially signed up with [redacted], but I can't log in with this email. When I try [redacted], it says a link was sent to assist me in accessing my account. I don't recognize this email and cannot create one that doesn't end with @gmail. Can you help me gain access to my account by changing my email? My username is kristinamuzar. Thank you. - Kristina Mužar

I need help resolving an issue with my social media accounts. While chatting with a friend on Instagram, I noticed unusual activity. My friend, who had helped with my Snapchat streaks before and knew my password, unintentionally sent a message asking for my Snapchat password. This raised my suspicions as I did not request it and had recently changed it due to a hacking incident. The situation escalated when messages were sent from my account without my consent. After realizing I had been hacked, I promptly changed both my Instagram and Snapchat passwords. Despite my efforts, my Instagram account was permanently deleted by the hacker. I am seeking assistance in recovering my account and have screenshots of the unauthorized messages for reference. Your help in restoring my Instagram would be greatly appreciated.

My account "Itsnorthi" has been blocked from posting images until 04/24/20 allegedly for sharing my data with a service to gain more followers or likes, which is untrue. I only unfollowed some followers, and now I can't use my account until 04/24/20! I hope you can assist me as I haven't shared my data with any service. I hope Instagram can rectify this error so I can continue posting. My username is "Itsnorthi" and my email is [redacted]

Hello. My name is Lamia-Melina. I have written my own texts, and my account may not have gained many subscribers, but rather views on my videos. The account in question is "lamiamel1na." I received a message with a link yesterday alleging that there were pornographic content of me. I initially thought there might be edited images or something similar. Unfortunately, I clicked on the link and was redirected to a fake "Instagram Internet page." I immediately tried to log out and change my password, but it was too late. My password and email had already been changed. I have no way of accessing this account now. I am willing to verify my identity via video call or provide my ID. I would like the account to be completely removed, but getting it back would be even better. Please assist. Thank you in advance. Lamia-Melina Brüning!

Hello Team, I'm experiencing difficulty logging in to my Instagram account and receiving an error message that says "User not found." I'm reaching out for assistance because the account, under the username ridhzz025, contains personal content that I want to protect from misuse. My name is Ridhima Vohra, the official account owner, and it's linked to my Facebook account since [redacted]. Recently, I reported an account that was using my name and picture, and unfortunately, my account got disabled. I believe this action was unwarranted based on Instagram's policies. I'm willing to provide any necessary identification to prove ownership and safeguard my personal data on the account. Username: ridhzz025 Registered email: [redacted] I look forward to a prompt response from your team. Thank you, Ridhima Vohra