Hello, I have had to create this second account as my business account (@riyaprestonfx...

GetHuman-riyapres's Hacked or Disabled Accounts issue with Instagram from March 2020

Help with my Instagram issue
First: share to improve GetHuman-riyapres's odds
Strength in numbers! Companies respond better when others are watching.
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-riyapres's own words
Hello, I have had to create this second account as my business account (@riyaprestonfx) that I have been working on for nearly * years with **.*k followers was deleted! I have had a lot of problems with people using my picture and have tried to get verified but I have not been. Last week I reported a couple of fake accounts and one was taken down. Someone had reported my work account and that was taken down dispute it being my real account. I have tried to dispute this and everytime I submit my ID (passport and drivers) it comes up with an error message and says it’s working on it! I have been on holiday for the last week and have been struggling to try to get this sorted, this is my main source of income and networking and is really like some help getting back my account. I have all ID and proof that @riyaprestonfx belongs to me!

GetHuman-riyapres did not yet indicate what Instagram should do to make this right.

How GetHuman-riyapres fixed the problem

We are waiting for GetHuman-riyapres to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Instagram's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Instagram issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Hacked or Disabled Accounts issue
Reported by GetHuman-riyapres
Mar 3rd, 2020 - 3 years ago
Not resolved
Seen by 16 customers so far
Similar issue to 33673 others
0 customers following this
Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account


GetHuman-riyapres started working on this issue
Mar 3rd, 2020 5:27am