I was hacked last night (********), I was able to get back into my account, but now I w...
GetHuman4145558's Report a Problem issue with Instagram from December 2019
Help with my Instagram issue
The issue in GetHuman4145558's own words
I was hacked last night (********), I was able to get back into my account, but now I was logged out again and it’s saying I need to help secure that I own the account, I click the help secure button but it goes to the help center with common questions, or when I try logging in it glitches or says “error challenge required”, i’ve tried a different device and different wifi, i’ve deleted the app and re-downloaded it and it’s still saying the same thing, i’ve tried resetting my password too and that doesn’t do anything. When I do the need more help option on my boyfriends account it doesn’t go to the help center like it does for my account, it goes to sending a code to either his phone or email to secure his account. I am really frustrated because I don’t know what else to do. Please I need help.
GetHuman4145558 did not yet indicate what Instagram should do to make this right.
I have an issue with Instagram too
How GetHuman4145558 fixed the problem
After I created a new account and was using it for an hour I decided I’d try logging in one more time and then it worked, it finally had the option to send my email a code to use to secure my account.
Please help with my Instagram issue
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