To answer your questions:***) I can not get back into my instagram business account (us...
GetHuman-kellyzar's customer service issue with Instagram from October 2018
Help with my Instagram issue
First: share to improve GetHuman-kellyzar's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-kellyzar's next move: find and follow the right step-by-step guide.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-kellyzar will need to dig through the advice provided by Instagram, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-kellyzar can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Instagram has better answers for you: Instagram Help Center
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
The issue in GetHuman-kellyzar's own words
To answer your questions:***) I can not get back into my instagram business account (username of wildrosemassage) for over a year. I have been using my personal one but have been trying various methods and nothing has worked from all the help centers suggestions. The problem is that my username account is linked to my phone number * (***) ***-****, and I am supposed to be receiving a password reset through txt which I am not. It says it sends it but I never receive anything every time. I can not log into my account through fb or email because both of those are linked to my other personal account. The only way to get in that I know of is via txt message and I don’t receive a message, and I don’t have a backup way to reset other than this. I don’t remember the date I last accessed it but it’s been well over a year. ***) My username is wildrosemassage and my phone number for this is *-***-***-****. Again, I don’t have an email linked to this account. Since it’s my business Instagram it has my website link on it as well as my full name if you need this for further verification I can send that as well.***) for this specific account wildrosemassage is the only username I have used. **Is it possible to send a password reset through email or another method other than phone since it’s not working? Please get back to me as soon as you can.
GetHuman-kellyzar did not yet indicate what Instagram should do to make this right.
I have an issue with Instagram too
How GetHuman-kellyzar fixed the problem
We are waiting for GetHuman-kellyzar to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.