Someone hacked and stole my Instagram account and all of my professional photos along w...

GetHuman1322750's customer service issue with Instagram from October 2018

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Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
The issue in GetHuman1322750's own words
Someone hacked and stole my Instagram account and all of my professional photos along with photos of my * year old daughter. This happened in August and I have filled out and completed every form on their website and have still heard nothing back. The person hacked my account, changed the email that was linked to my account, changed the password and username to ‘Nuadalsa London’. On top of the many proper forms I filled out I also sent Instagram pictures of myself holding my ID and also other social media accounts I have with the same pictures to further prove my identity. This is my livelihood and instagram has done nothing and has absolute zero care about their customer’s privacy or legal rights. Not even one person to answer and help resolve a single problem. I live in Los Angeles...I need my Instagram for job applications. My photos are my work. My ownership....not one attempt of effort has been made by Instagram.
GetHuman1322750 did not yet indicate what Instagram should do to make this right.
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Customer service issue
Reported by GetHuman1322750
Oct 11th, 2018 - 3 mons ago
I have an issue with Instagram too
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Seen by 4 customers so far
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GetHuman1322750 started working on this issue
Oct 11th, 2018 11:59pm