My company Trademarkkitchensandbathrooms Royston currently on Instagram on twice, need...

GetHuman1191627's customer service issue with Instagram from September 2018

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Help with my Instagram issue
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GetHuman1191627's next move: go to the Instagram help center.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1191627 will want to follow the link below to head to their help center. We will check on GetHuman1191627 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1191627 may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
The issue in GetHuman1191627's own words
My company Trademarkkitchensandbathrooms Royston currently on Instagram on twice, need to change their address to ** High Street, Royston, Herts SG* *AW and advertise the fact that they have a new premises and their opening event this Saturday **th and Sunday **th September from ** a.m. to *.** p.m.**How do I change the password and user name and delete the details currently on both the ** Foxton Road, Royston address and older Melbourn Road address please. I need to attend to this tomorrow ** September **** and need assistance. The former Office Manager did not leave the user name or password to hand. I have googled and looked at what to do but cannot access the settings without the user name and password. Please advise urgently. Can you assist and re-set the user name and password and send me a link to set this up and delete the old two profiles. We must still keep our company name.**Many thanks**Heather O'Dell*Office Manager**Trademark Kitchens & Bathrooms Ltd*** High Street*Royston, Herts SG* *AW****** ************@***.com
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Instagram

Customer service issue
Reported by GetHuman1191627
Sep 24th, 2018 - 2 mons ago
I have an issue with Instagram too
Not resolved
Seen by 2 customers so far
Similar issue to 14765 others
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Timeline
GetHuman1191627 started working on this issue
Sep 24th 4:23pm