Hello Instagram Team,**This is the fourth time for me sending this same e-mail and I wo...

GetHuman-sebaart's customer service issue with Instagram from July 2018

12 views | 5024 similar | 0 following
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The issue in GetHuman-sebaart's own words
Hello Instagram Team,**This is the fourth time for me sending this same e-mail and I would appreciate it if my problem was solved. **A few weeks ago, I lost my personal phone which was connected to my Instagram account (@sebastianartsdb) with a two factor authentication. I thought this wasn't a big deal until I couldn't find my back-up codes. **I've tried everything to get back into my account, but nothing has worked. Every time I try to log in, Instagram sends me a security code to the phone I lost. Is there any other possible way of me getting back into my account? I would be a shame if I would lose all my **** Instagram followers that I've worked on to get for a few years. Please help!**Thanks in advance.**Kind regards,*Sebastian Arts***My Instagram username: @sebastianartsdb**My Full name: Sebastian Arts**My e-mail: *****@***.com**The phone number that was connected to my account:*************

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Instagram

Customer service issue
Reported by GetHuman-sebaart
Jul 3rd, 2018 - 4 years ago
Fixed
Seen by 12 customers so far
Similar issue to 5024 others
0 customers following this
Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account

Timeline

GetHuman-sebaart started working on this issue
Jul 3rd, 2018 1:30pm
GetHuman-sebaart shared this issue with friends on Facebook
Jul 3rd, 2018 1:32pm
GetHuman-sebaart indicated the issue is not fixed yet.
Jul 3rd, 2018 1:33pm

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