Hello! We share our business in out instagram page named @feluxeofficial and we have fo...

GetHuman-feluxeof's customer service issue with Instagram from July 2018

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The issue in GetHuman-feluxeof's own words
Hello! We share our business in out instagram page named @feluxeofficial and we have found that we are being copyrighted and other instagram pages are trying to steal our identity like we are the fake ones. They are selling different products acting like they are us and in just * days of search we found * other accounts pretending to be us. Such as @thereal.feluxeofficial and @feluxefeluxe which are posting our content and using our products. Costumers are texting us saying that they have not received the product because they have purchased from the fake other pages. Please we request being verified in case these scamming accounts keep being created in order for their gains. We want our costumers to be safe to shop with us and not be scammed from other account. So being verified it’s the only option we found legal and right for our store. We will provide any identification or document needed as to get verified. Feluxe!
GetHuman-feluxeof did not yet indicate what Instagram should do to make this right.
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Instagram

Customer service issue
Reported by GetHuman-feluxeof
Jul 2nd, 2018 - a yr ago
I have an issue with Instagram too
Fixed
Seen by 8 customers so far
Similar issue to 4911 others
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Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
Timeline
GetHuman-feluxeof started working on this issue
Jul 2nd, 2018 4:00am
GetHuman-feluxeof indicated the issue is not fixed yet.
Jul 2nd, 2018 5:00am