hi my name is Jos* Subero, I have been working with you in the most difficult moments o...

GetHuman-suberojl's customer service issue with Instacart from March 2021

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The issue in GetHuman-suberojl's own words
hi my name is Jos* Subero, I have been working with you in the most difficult moments of the pandemic if you check my record you will see that I was very active on those days, one day I was with my talking to my wife at the time the application asked me to take A photo of me as they normally do, at that moment when I tried to take the photo I made a strange movement and took the photo in another direction (I think it was towards my wife's body I really don't remember because it happened very fast) after that My account was deactivated, I immediately contacted technical support and they told me that I had to make an appeal, which I did but, due to my poor fluency in English, I did not explain what happened well, they notified me that my appeal had been denied. I would like to apologize if I violate any rule, I think I can be a good shopper and work for this worthy company, I am going through a very difficult economic situation and I need to work, due to COVID there is not much work in my area and I need to pay monthly expenses . Please, I ask that my case be reviewed and allow me to continue working with your prestigious company

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Instacart

Customer service issue
Reported by GetHuman-suberojl
Mar 21st, 2021 - 2 months ago
Not resolved
Seen by 12 customers so far
Similar issue to 15578 others
0 customers following this

Timeline

GetHuman-suberojl started working on this issue
Mar 21st 6:05pm