I had an awful "shopper" who ignored what I ordered (didn't get * loaves of bread that...

GetHuman4613940's customer service issue with Instacart from April 2020

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The issue in GetHuman4613940's own words
I had an awful "shopper" who ignored what I ordered (didn't get * loaves of bread that were there--we checked!), salted chicken broth instead of unsalted, and on and on--including substituting a small envelope of cat food for an ** oz jar of gefilte fish! (That is amusing but the whole thing was a disaster!) On top of everything, I was charged * fees, totally about $**, for this ridiculous "shopping"! I have tried to contact Instagram to no avail--can't get through by phone and apparently my emails haven't been read. I will not pay the bill for Instagram service and have so advised my VISA card. What can I do to get some satisfaction from Instacard?

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Customer service issue
Reported by GetHuman4613940
Apr 9th, 2020 - 7 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 11139 others
0 customers following this

Timeline

GetHuman4613940 started working on this issue
Apr 9th 9:20pm

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