Hello, *I had used instacart once as a trial run to see if I was interested in the serv...

GetHuman-noorein's Refund issue with Instacart from October 2019

Help with my Instacart issue
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Order Confirmation Number, Tracking Number, Email on Order, Phone Number on Order, Name of Account Holder, and Home and Billing Address
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The issue in GetHuman-noorein's own words
Hello, *I had used instacart once as a trial run to see if I was interested in the service and the next thing I see is that I had automatically been subscribed to the yearlong express service delivery. I am not sure if this was an automatic subscription or what but I did not any any point sign up for the service and am confused as to why it has happened. Additionally, since I have been travelling I did not have the chance to check emails and was rather shocked to see the $** charge on my account. I would love to use the service occasionally but am in no need to have a yearlong subscription. I have already been charged for the whole year but would like to be refunded for the amount especially since I did not sign up for it at all. Happy to work with your customer service officers but really hoping you can resolve this issue.

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Instacart

Refund issue
Reported by GetHuman-noorein
Oct 14th, 2019 - 2 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 4152 others
0 customers following this

Timeline

GetHuman-noorein started working on this issue
Oct 14th, 2019 5:41am
GetHuman-noorein shared this issue with others over email
Oct 14th, 2019 5:41am