I am so frustrated right now. We waited on our order that should have been here by...

GetHuman-bickers's Refund issue with Instacart from August 2019

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Order Confirmation Number, Tracking Number, Email on Order, Phone Number on Order, Name of Account Holder, and Home and Billing Address
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The issue in GetHuman-bickers's own words
I am so frustrated right now. We waited on our order that should have been here by *:**. It is now **:** pm. One person was picking up our items and never delivered them, so we had a second person who began our order two hours after the original delivery time. I had to stay up in order to receive it. On top of that the delivery person texted me to ask for replacement items. I responded. He did not fulfill the order with the agreed items. On top of that he gave me moldy peaches and steak that has gone bad. I took pictures. I am so upset right now. I called customer service earlier to ask why our order did not come. The woman stated that she would load $** to our account and refund us for the delivery fee that did not happen as well. I will be using shipt instead of Instacart from now on.

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Instacart

Refund issue
Reported by GetHuman-bickers
Aug 6th, 2019 - 3 years ago
Not resolved
Seen by 12 customers so far
Similar issue to 3507 others
0 customers following this

Timeline

GetHuman-bickers started working on this issue
Aug 6th, 2019 2:16am
GetHuman-bickers indicated the issue is not fixed yet.
Aug 6th, 2019 2:16am
GetHuman-bickers indicated the issue is not fixed yet.
Aug 6th, 2019 2:16am
GetHuman-bickers indicated the issue is not fixed yet.
Aug 6th, 2019 2:16am
GetHuman-bickers indicated the issue is not fixed yet.
Aug 6th, 2019 2:16am
GetHuman-bickers indicated the issue is not fixed yet.
Aug 6th, 2019 12:13pm
GetHuman-bickers indicated the issue is not fixed yet.
Aug 6th, 2019 12:13pm
GetHuman-bickers indicated the issue is not fixed yet.
Aug 6th, 2019 4:34pm
GetHuman-bickers indicated the issue is not fixed yet.
Aug 7th, 2019 2:33am
GetHuman-bickers indicated the issue is not fixed yet.
Aug 7th, 2019 2:33am
GetHuman-bickers indicated the issue is not fixed yet.
Aug 7th, 2019 5:17am

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