i have been given an federal extension for unemployment, however the letter i received...

GetHuman-lmil's customer service issue with Illinois Department of Employment Security from May 2020

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The issue in GetHuman-lmil's own words
trying to call the help desk to see if they need to do something about my first confirmation date of *-**-**** which I never completed because i did not know i was qualified for an extention until *-**-**** when i got the letter. I do not know what i have to do and i cannot get anyone to answer the phone, it was suppose to start *-**-**** , i do not know if they need to activate my confirmation... ... i have been given an federal extension for unemployment, however the letter i received gave me a first certification date *-**-****, did not receive letter until *-**-****, what do i need to do, I find nothing in the certification system, when i call the ***-***-**** , it says i need a current pin number. says to call ***-***-**** which i cannot get to anyone to talk to
you can't get through on the telephone. i tried for two days
let me know what to do
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Illinois Department of Employment Security

ides
Customer service issue
Reported by GetHuman-lmil
May 1st, 2020 - 10 months ago
Not resolved
Seen by 8 customers so far
Similar issue to 336 others
0 customers following this

Timeline

GetHuman-lmil started working on this issue
May 1st, 2020 4:14pm
GetHuman-lmil indicated the issue is not fixed yet.
May 1st, 2020 11:50pm
GetHuman-lmil indicated the issue is not fixed yet.
May 1st, 2020 11:51pm
GetHuman-lmil indicated the issue is not fixed yet.
May 1st, 2020 11:56pm

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