When calling the ***-***-**** I pressed "*" and received a recorded message about days...

GetHuman4630024's customer service issue with Illinois Department of Employment Security from April 2020

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The issue in GetHuman4630024's own words
When calling the ***-***-**** I pressed "*" and received a recorded message about days of week to call or file. Yet, no option was given to talk to a real person. When I pressed "*" I was disconnected. I need to ask questions about the information to put on the claim form and none of the FAQ or links address my situation. Additionally, there are no instructions for furloughed employees. I need to find out if I still need to Certify even if I'm technically employed. This is VERY frustrating!

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Illinois Department of Employment Security

Customer service issue
Reported by GetHuman4630024
Apr 13th, 2020 - 6 months ago
Not resolved
Seen by 10 customers so far
Similar issue to 109 others
0 customers following this


GetHuman4630024 started working on this issue
Apr 13th 3:34pm
GetHuman4630024 indicated the issue is not fixed yet.
Apr 13th 8:29pm

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