My Idea mobile No. **********, - outgoing calls not going. URGENT*Inbox**kv sreedharan...

GetHuman5431708's customer service issue with Idea Cellular from November 2020

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The issue in GetHuman5431708's own words
My Idea mobile No. **********, - outgoing calls not going. URGENT*Inbox**kv sreedharan ******@***.com**Mon, Nov *, *:** PM (* days ago)*to customercare**My unlimited pack expired on **-**-** and I recharged for Rs. ***- on **-**.** valid for ** days. There was a previous balance of Rs. ***- in my account. So the current balance in my account is Rs. ***.*. **Now I am not able to call any number. When I dial a number it is just going back to home screen. It is not even connecting to Idea customer care number *****. When I dialed ***** it is showing "balance ***.*, incoming validity *-**-**".**I do not know what is happening. I would request you to please look into the matter urgently and do the needful immediately so that I can do outgoing calls without any problem. **Awaiting your urgent action. **Sreedharan K.V*Mob : *********** **********

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Idea Cellular

Customer service issue
Reported by GetHuman5431708
Nov 4th, 2020 - 9 months ago
Not resolved
Seen by 12 customers so far
Similar issue to 1255 others
0 customers following this

Timeline

GetHuman5431708 started working on this issue
Nov 4th, 2020 7:40am
GetHuman5431708 indicated the issue is not fixed yet.
Nov 4th, 2020 11:54am