How can you get in touch with the IRS to report a technical issue with their website? I...

GetHuman5905362's customer service issue with IRS from March 2021

Help with my IRS issue
The issue in GetHuman5905362's own words
How can you get in touch with the IRS to report a technical issue with their website? I'm trying to find out the status of my stimulus payment, but every time I use their website and plug in my details, it gives me back an 'access denied' error and a string of hexadecimal. I cannot find any way to report this error in the hope they could get it sorted out. **Oh, OK, you really want to know? :) (cut and pasted)**Access Denied*You don't have permission to access "http:**sa.www*.irs.gov*irfof-wmsp*login" on this server.**Reference ***.a*******.**********.d***b*d

GetHuman5905362 did not yet indicate what IRS should do to make this right.

How GetHuman5905362 fixed the problem
I didn't succeed in contacting the UPS. They just weren't answering the phone, end of story. **You have to enter your address on the IRS website *EXACTLY* as it is in the USPS's zip code database, apart from the comparison appears to be case-INsensitive. That cryptic error message I got was simply due to the fact that I wrote my address without abbreviating "Road" to "Rd". Just that one simple change, and everything worked as it should. My vote for "cryptic error message of the year!" :(
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IRS

Customer service issue
Reported by GetHuman5905362
Mar 30th, 2021 - 4 months ago
Fixed
GetHuman5905362 shared how to fix
Seen by 17 customers so far
Similar issue to 29624 others
0 customers following this
Items needed
Social Security Number
Prior Year AGI
Home Address
Name of Account Holder
Phone Number

Timeline

GetHuman5905362 started working on this issue
Mar 30th 7:44pm
GetHuman5905362 confirmed the issue is fixed. Hooray!
Mar 31st 8:11am

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