Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman2460775 may need:
Social Security Number, Prior Year AGI, Home Address, Name of Account Holder, and Phone Number
Top Tip from another customer
Try emailing email@example.com from the email address attached to your ROBLOX account. This is their most responsive channel.
The issue in GetHuman2460775's own words
I keep getting the same msg. that my refund is still being processed. I filed this electronically on Feb. **th ****. I called and spoke to customer service and was advised it is still being looked over. Then was told that it could not be processed directly into my bank due to the amount of the refund. Also advised it was still being looked over. Was not aware of maximum deposit to my bank. I was asked if I received a letter, I said no. She said I will be receiving a letter advising it would have to be processed be paper check..Is there an issue with my refund that I need to about? Can I please get an answer as to what the situation is.. Thank you very very much for all your hard work..*Theresa McVeigh
If I could either receive my refund and if someone could explain why it is taking so long to review. Also why I can't have my refund deposited into my checking acct. I did this electronically, and gave all the information needed to deposit into my account..*Thanks again
I've tried emailing but have not gotten anything back at all..
I have an issue with IRS too
How GetHuman2460775 fixed the problem
We are waiting for GetHuman2460775 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.