My name is Terence L. Skinner, and my address is ***** Little Leaf Drive Palmdale, CA...

GetHuman-apologet's customer service issue with IRS from May 2018

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Social Security Number, Prior Year AGI, Home Address, Name of Account Holder, and Phone Number
Tip from another customer
For any tax issues you may have then you will need to call in. You can call customer support at the IRS using 800-829-1040. Once you call press 1 for English then wait for the recording to end. Press 2 then 1 then 3 then 2. The recording will then ask for your social security number you can just press 0# it will ask again then press 0# and finally press 2 once it asks you a question. You will be told your wait time and a representative will pick up to help you.
The issue in GetHuman-apologet's own words
My name is Terence L. Skinner, and my address is ***** Little Leaf Drive Palmdale, CA *****. I am contacting the IRS, to follow up with regards to how to move forward with doing my taxes for **** year. I file for the **** year and my taxes were rejected because, I needed to submit information for my **** year AGI. I did so and my **** filing tax information still got rejected. I also learned that I had an offset of taxes through a collection agency that, I did not know about. I have spoken with them and corrected things on my end. I was informed by letters through the Treasure that my taxes are no longer in the offset status as of April *, ****. so I need to know what is my next step for filing my **** taxes, do I now have to mail the information, or can I resubmit this information electronically. so please respond at your earliest convenience
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IRS

Customer service issue
Reported by GetHuman-apologet
May 25th, 2018 - 6 mons ago
I have an issue with IRS too
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Seen by 2 customers so far
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GetHuman-apologet started working on this issue
May 25th 6:37pm