A Electronic bank transfer was completed on the *th June **** to my ING Bank account nu...

GetHuman4929391's Complaint issue with ING Bank (Australia) from June 2020

Help with my ING Bank (Australia) issue
The issue in GetHuman4929391's own words
Deposit funds into my account ... A Electronic bank transfer was completed on the *th June **** to my ING Bank account number ********. I phoned ING on many times from the *th June **** and to date the transfer has not appeared into my term deposit account. The bank transfer was done and this transaction has been confirm confirmed as been sent by my other bank.*My latest conversation was with employee reference ******* her name is Jasmine. ING Bank BSB Number ***-*** Australia.
Todate I have not received the funds in the ING Bank account nor has it returned to my other bank
They could make it right by sending my money back.
New
I have spoken to several employees and yet no defined response received.
How GetHuman4929391 fixed the problem
Be diligent and check things throughly and record every contact.
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ING Bank (Australia)

Term deposit
Complaint issue
Reported by GetHuman4929391
Jun 9th, 2020 - 5 months ago
Fixed
GetHuman4929391 shared how to fix
Seen by 10 customers so far
Similar issue to 19 others
0 customers following this
Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of Social Security number

Timeline

GetHuman4929391 started working on this issue
Jun 9th 1:59am
GetHuman4929391 indicated the issue is not fixed yet.
Jun 9th 2:00am
GetHuman4929391 indicated the issue is not fixed yet.
Jun 9th 2:00am
GetHuman4929391 indicated the issue is not fixed yet.
Jun 9th 2:11am
GetHuman4929391 indicated the issue is not fixed yet.
Jun 9th 2:11am
GetHuman4929391 indicated the issue is not fixed yet.
Jun 9th 2:11am
GetHuman4929391 confirmed the issue is fixed. Hooray!
Jun 11th 12:46am
GetHuman4929391 confirmed the issue is fixed. Hooray!
Jun 11th 12:57am