I contacted Hyatt Baha mar by email several times and have not gotten a response yet? M...

GetHuman3893840's customer service issue with Hyatt Hotels and Resorts from November 2019

Help with my Hyatt Hotels and Resorts issue
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Who made the booking, Booking reference, Billing address, Email address on the account, and Loyalty program number (if applicable)
The issue in GetHuman3893840's own words
I contacted Hyatt Baha mar by email several times and have not gotten a response yet? My question is about a handicap room.. we are scheduled to stay at Hyatt from Nov ** - Dec * i ant to know if the handicap rooms have shower stools in them? Am a right leg amputee and can not stand in the shower? Also am I guaranteed a ADA room when I arrive? I was told by AAA that the Hyatt will handle that when we arrive? Please respond ASAP.**Thanks Adam Casnrr

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Hyatt Hotels and Resorts

Customer service issue
Reported by GetHuman3893840
Nov 6th, 2019 - a year ago
Not resolved
Seen by 2 customers so far
Similar issue to 283 others
0 customers following this


GetHuman3893840 started working on this issue
Nov 6th, 2019 2:30pm

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