I purchased a Husqvarna *** chainsaw from Canadian Tire Brockville (Ontario, Canada) an...

GetHuman-liseross's Complaint issue with Husqvarna from August 2020

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The issue in GetHuman-liseross's own words
I purchased a Husqvarna *** chainsaw from Canadian Tire Brockville (Ontario, Canada) and to apply for your extended warranty you had to have purchased the Husqvarna oil at the same time which they do not sell. I contacted your support helpline to try to resolve this issue. After some back and forth, the only answer they gave me was to return the chainsaw back to my local store and purchase it in another city. I can buy a comparable Stihl chainsaw locally with a chain and a case thrown in for the same money, but I wanted a Husqvarna as I already have other oil like it.**Can you please help me resolve this without having to return the one I bought and going elsewhere?**Your attention to this matter is very much appreciated.**Kevin Ross******@***.com****-***-****

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Husqvarna

Complaint issue
Reported by GetHuman-liseross
Aug 19th, 2020 - 2 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 259 others
0 customers following this

Timeline

GetHuman-liseross started working on this issue
Aug 19th 5:20pm
GetHuman-liseross indicated the issue is not fixed yet.
Aug 19th 5:21pm
GetHuman-liseross indicated the issue is not fixed yet.
Aug 19th 5:21pm

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