I contacted a gentleman by the name of Andre via chat about my account, he stated seve...

GetHuman1651020's customer service issue with Hulu from November 2018

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The issue in GetHuman1651020's own words
I contacted a gentleman by the name of Andre via chat about my account, he stated several errors about my account and used them as an excuse not to fix the issue, after ** mins of getting no where i told him he was contradicting himself too much and i would screenshot the chat and contact someone tomorrow to deal with the issue he immediately cut me off making it unable to screen shot. He transferred me to another gentleman who knew my issue before i even said anything when i asked that gentleman (this time i screen shot everything ahead of time) that gentleman also lied first stating i was transferred by andre then stated i ended the convo with andre as the reason i would not receive a transcript from my previous chat. In the end i was treated horribly by this andre gentleman who lied and made several errors in my account and to cover up what he did made sure I couldnt save the chat
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Hulu

Customer service issue
Reported by GetHuman1651020
Nov 29th, 2018 - 9 mons ago
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Timeline
GetHuman1651020 started working on this issue
Nov 29th, 2018 4:00am